# Shivam IT Service

> Shivam IT Service is North Bengal's premier computer hardware retailer and custom PC build specialist located in Siliguri and Cooch Behar, West Bengal. We specialize in high-performance gaming desktops, workstation PCs, graphics cards, processors, motherboards, monitors, gaming accessories, and software licenses with nationwide doorstep shipping.

## Core Navigation & Pages
- [Home Page](https://shivamitservice.com/): Official storefront with live deals, hot sales, customer reviews, and category showcases.
- [Custom PC Builder](https://shivamitservice.com/pc-builder): Interactive online PC configurator with automated compatibility validation.
- [Product Categories](https://shivamitservice.com/brands): Browse components by category and brand.
- [Latest Blog & Hardware Guides](https://shivamitservice.com/blog): In-depth hardware reviews, gaming benchmarks, buying guides, and tech tips.
- [Contact Support](https://shivamitservice.com/contact-us): Store locations, phone support (+91 99331-64650), WhatsApp help, and callback requests.
- [Track Order](https://shivamitservice.com/track-order): Live order tracking with Velocity / courier tracking integration.

## Key Hardware Categories
- [Graphics Cards (GPUs)](https://shivamitservice.com/product-category/graphics-card): NVIDIA GeForce RTX 40-series, 50-series and AMD Radeon GPUs.
- [Gaming Monitors](https://shivamitservice.com/product-category/monitors): High refresh rate (144Hz to 320Hz) IPS, Fast-IPS, and OLED gaming displays.
- [Processors (CPUs)](https://shivamitservice.com/product-category/processor): Intel Core (12th, 13th, 14th Gen, Core Ultra) and AMD Ryzen (5000, 7000, 9000 series).
- [Motherboards](https://shivamitservice.com/product-category/motherboard): Intel Z790/B760 and AMD X670/B650 motherboards.
- [Cabinets & Cooling](https://shivamitservice.com/product-category/cabinet): Gaming cases, AIO liquid coolers, and air cooling solutions.
- [Storage & Memory](https://shivamitservice.com/product-category/storage-ssd): High-speed NVMe PCIe Gen4/Gen5 SSDs and DDR4/DDR5 RAM kits.

## Store Locations & Contact
- **Siliguri Branch**: Sevoke Road, Siliguri, West Bengal, India.
- **Cooch Behar Branch**: Cooch Behar, West Bengal, India.
- **Support Hotline**: +91 99331-64650
- **Official Website**: https://shivamitservice.com

## Policies & Customer Assurance
- [Shipping Policy](https://shivamitservice.com/shipping-policy): Zone-based and express nationwide delivery with safe transit packing.
- [Cancellation & Refunds](https://shivamitservice.com/cancellation-refund): Transparent 7-day return/replacement policies for defective or damaged transit items.
- [Terms & Conditions](https://shivamitservice.com/terms-conditions): Warranty guidelines, manufacturer support, and store terms.
- [Privacy Policy](https://shivamitservice.com/privacy-policy): Customer data protection and privacy standards.

## Full LLM Knowledge Base
- [Full LLM Context File](https://shivamitservice.com/llms-full.txt): Complete catalog documentation, technical specifications, and detailed service information for AI agents.