Privacy Policy – Shivam IT Service

At Shivam IT Service, we are committed to safeguarding your personal information and providing a safe, trustworthy shopping experience. This policy explains how we collect, use, and protect your data when you interact with us—whether you place an order online, in-store, or through our sales team.

1.

Information We Collect

We collect only the necessary details required to process your order and provide exceptional service:

  • Full Name
  • Billing & Shipping Address
  • Contact Number(s)
  • Email Address
  • Payment Information (processed securely through trusted gateways; we do not store card details)
  • Order History & Preferences
2.

How We Use Your Information

Your information used for:

  • Processing and fulfilling your orders.
  • Communicating order updates, delivery status, and service information.
  • Providing after-sales support and warranty services.
  • Sending relevant offers, product updates, and promotions (only with your consent).
  • Improving our website, product range, and customer service.
3.

Data Security

We follow strict data protection measures and use secure technology to prevent unauthorized access, loss, or misuse of your data.

4.

Promotional & Service Emails

We may send you exclusive deals, new arrivals, and IT tips to enhance your experience—only if you opt in. You can unsubscribe anytime.

5.

Customer Rights

You have the right to:

  • Access, correct, or delete your personal information.
  • Withdraw consent for marketing at any time.
  • Request details of the data we store about you.
6.

Cookies & Tracking

Our website uses cookies to:

  • Personalize your shopping experience.
  • Track website performance and visitor behavior for improvements. You can disable cookies through your browser settings, but this may limit certain site features.